Terms of Service

These Terms of Service ("Terms") govern your access to and use of the ScoreAutomation.com platform ("Service"), operated by ScoreAutomation LLC ("Company," "we," "us," or "our"). By creating an account or using our Service, you agree to be bound by these Terms.

1. Eligibility and Account Registration

To use ScoreAutomation, you must be at least 18 years old and operate or work for a lawfully established credit repair organization. By registering, you represent and warrant that all information you provide is accurate and that your use of the Service will comply with all applicable laws.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at support@axoul.com if you suspect unauthorized use of your account.

2. Subscription Plans and Billing

ScoreAutomation is offered on a monthly subscription basis. Current plans are:

All plans are billed monthly in advance. Subscriptions automatically renew unless cancelled before the next billing cycle. We use Stripe for payment processing; your payment information is subject to Stripe's privacy policy and is not stored on our servers.

Prices are subject to change with 30 days' written notice. Continued use after a price change constitutes acceptance of the new pricing.

3. Cancellation and Refunds

You may cancel your subscription at any time from your account settings or by contacting support. Cancellation takes effect at the end of your current billing period — you will retain access through the period you have paid for.

We do not offer refunds for partial months or for unused portions of a subscription period, except where required by applicable law. If you believe a charge was made in error, contact us within 30 days at billing@axoul.com.

4. Acceptable Use

You agree to use ScoreAutomation solely for lawful business purposes in connection with legitimate credit repair services. You agree NOT to:

• Use the platform to engage in fraud, deception, or any unlawful activity
• Violate CROA, FCRA, FDCPA, or any applicable consumer protection laws
• Upload, transmit, or store data that infringes any third-party rights
• Attempt to reverse-engineer, decompile, or extract the source code of our platform
• Use automated scripts, bots, or scrapers against our service
• Share your account credentials with unauthorized individuals or organizations
• Resell or sublicense access to the platform without our written consent

5. Client Data and Responsibility

You retain ownership of all client data you upload to ScoreAutomation. By uploading data, you grant us a limited license to store and process it solely to provide the Service to you.

You are solely responsible for:

• Obtaining all necessary consents from your clients to store and process their personal information
• Ensuring your credit repair activities comply with CROA and applicable state laws
• The accuracy of all information entered into the platform
• The legality of all dispute letters, contracts, and communications generated or sent through the platform

6. AI-Generated Content

ScoreAutomation uses artificial intelligence (via Anthropic Claude) to generate dispute letters, goodwill letters, client summaries, and other content. All AI-generated content is provided as a starting point and must be reviewed by you before use. We make no representations that AI-generated dispute letters will result in any particular credit outcome. You are solely responsible for reviewing, approving, and sending any correspondence to credit bureaus or creditors.

7. Intellectual Property

The ScoreAutomation platform, including its design, code, features, and content (excluding your uploaded data), is owned by ScoreAutomation LLC and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership rights to you.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR CREDIT REPAIR RESULT WILL BE ACHIEVED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCOREAUTOMATION LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claim arising out of or related to these Terms shall not exceed the amount you paid to us in the three months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless ScoreAutomation LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any applicable law.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes via email or a platform notification. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration under the AAA Commercial Arbitration Rules, or in the state and federal courts located in Miami-Dade County, Florida.

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